Error: "Deployment of Virtual Machines in this Organization VDC has been disabled due to insufficient resources" when powering on or editing a VM

Products

• VMware Cloud Director

Issue/Introduction

Virtual machine power-on operations or resource modifications (hot-add CPU/RAM) fail in a Pay-As-You-Go (PAYG) Organization VDC.

• Error visible in the VCD UI: Deployment of Virtual Machines in this Organization VDC has been disabled due to insufficient resources in the Provider VDC. Please contact the System Administrator
• PAYG deployment status in the database reverts to DISABLED shortly after being manually enabled.
• New VM deployments are blocked.
• Cannot start virtual machines even though resources are sufficient.
• Resource modification disabled on OVDC.

Environment

• VMware Cloud Director 10.x
• Organization VDC using Pay-As-You-Go (PAYG) Allocation Model

Cause

This issue occurs when the Provider VDC (PVDC) resource pool is overcommitted. Cloud Director disables PAYG operations when the Total Reservation Sold for all VDCs in a PVDC exceeds the Available Reservation in the underlying Resource Pool.
 
As PAYG Org VDCs use resources from the Provider VDC, it is possible for them to cause contention with the other Organization VDCs and as such are disabled when the PVDC Resources are not managed correctly. The values for 'Total Reservation Sold' (for all VDCs in a given PVDC) should be less than available reservation in the PVDC Resource Pool.
 
Administrators can monitor the Total allocated memory and memory reservation for a Provider VDC. This reflects the total "sold" or committed capacity versus the actual physical capacity of the underlying vSphere clusters.

By default, VCD disables all PAYG Power On operations as soon as the overcommitment occurs.

Resolution

To resolve this issue, PAYG operations need to be enabled in the database after the overcommitment is resolved. If the PAYG operations are enabled before the overcommitment is resolved, VCD will automatically disable the operations again.

 

Database edits require technical support. To speak with a support engineer, see Contact Broadcom Support.