"Email alert recipients" not editable within VMware Live Cyber Recovery UI and is grayed out

Products

• VMware Live Recovery

Issue/Introduction

After setting an e-mail recipient once, and when trying to change the e-mail you may see an error message:

"Cannot configure email. Note: this is not supported in the Cloud region"

Environment

VMware Live Cyber Recovery 7.27.x

VMware Live Cyber Recovery 7.26.x

Cause

There is a email entry in Orchestrator's database which becomes stale and it does not get automatically cleaned-up by IRR (Orchestrator).

Resolution

This is a known issue and is fixed in VMware Live Cyber Recovery version 7.28.x 

Till the fix is made available, please open a Support Case with VMware by Broadcom and provide the following details,

1) email ID to be changed. 

2) Org ID of your deployment. 

 

Additional Information