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Article ID: 320182
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Updated On:
Issue/Introduction
This article provides information on VMware support statement for tape drives and devices.
Environment
VMware vSphere ESXi 6.7
VMware vSphere ESXi 6.0
VMware ESXi 4.0.x Embedded
VMware ESXi 4.1.x Embedded
VMware vSphere ESXi 6.5
VMware vSphere ESXi 5.5
VMware ESXi 3.5.x Installable
VMware ESXi 4.0.x Installable
VMware vSphere ESXi 5.0
VMware ESXi 3.5.x Embedded
VMware vSphere ESXi 5.1
VMware ESXi 4.1.x Installable
Resolution
The functionality of the tape devices and the backup software in conjunction with VMware ESXi/ESX are partner supported.
Note:
- VMware assumes that the third party vendor has done the necessary validation to support this configuration in a production environment. In the event that a problem is found, customers are advised to open support requests directly with the third-party vendor's support organization. VMware collaborates with third-party vendors via Technical Support Alliance Network (TSANet) or Cooperative Support Agreement (CSA).
- As per the vSphere 5.x Release Notes, VMware does not support Tape Drives connected directly to ESXi 5.x. and later.