Unable to login to vCenter appliance shell/console and vCenter login fails

Products

• VMware vCenter Server

Issue/Introduction

• Logging in to vCenter Server appliance shell/console fails.
• In the top/task manager of the PSC node, you would see 100% CPU utilization of lwiod command.

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND

12345 root 30 0 230m 8614 3800 S 100 0.0 3248:29 lwiod

• In the var/log/messages.log, you see entries similar to:

Unable to execute the query as the CPU is unable to process it. The command just freezes

Environment

VMware vCenter Server 6.0.x

Cause

This issue occurs when the lwiod process runs at 100% CPU utilization and is loaded heavily .

Resolution

• This issue is resolved in VMware vCenter Server 6.0 Update 3.