Internal server error seen when attempting to access host Transport Zone settings in NSX-V UI

Products

• VMware NSX

Issue/Introduction

Symptoms:

• On NSX for vSphere 6.4.14, an 'Internal server error" is seen when accessing Transport Zone settings for a host in the UI.
• Logging example in /home/secureall/secureall/logs/vsm.log:
  2023-08-12 08:20:34.918 GMT ERROR http-nio-127.0.0.1-7441-exec-177 RemoteServerUtil:121 - - [nsxv@6876 comp="nsx-manager" level="ERROR" subcomp="manager"] Throwing remote base exception
com.vmware.vshield.vsm.remoting.server.exceptions.RemoteBaseException: Internal server error has occurred.
at com.vmware.vshield.vsm.remoting.server.util.RemoteServerUtil.convertException(RemoteServerUtil.java:114) [vsm-core-1.0.jar:?]
java.lang.IllegalArgumentException: No enum constant com.vmware.vshield.vsm.vdn.model.VdnHostErrorStatus.2
at java.lang.Enum.valueOf(Enum.java:238) ~[?:1.8.0_342]
at com.vmware.vshield.vsm.vdn.model.VdnHostErrorStatus.valueOf(VdnHostErrorStatus.java:1) ~[vsphere-1.0.jar:?]
at com.vmware.vshield.vsm.vdn.service.VdnInventoryServiceImpl.buildVdnInventoryHost(VdnInventoryServiceImpl.java:759) ~[vsphere-1.0.jar:?]

Cause

There was an invalid entry in the vxlan feature of the hosts in the NSX database.

Resolution

There is no resolution, as there are no new NSX for vSphere releases.

Workaround:

If you believe you have encountered this issue, please open a support case with Broadcom Support and refer to this KB article.

For more information, see Creating and managing Broadcom support cases.

Additional Information

Impact/Risks:
Unable to use host Transport Zone during migration from NSX-V to NSX-T.