Support Guide for Customers on how to use Avi Basic & Essentials Editions
VMware Avi Load Balancer (VMware Avi Load Balancer)
Avi Networks has released two new editions of Avi with the v20.1.2 release:
Process | Prior to being in VMware Portal | After MyVMware Portal |
Purchase Tanzu | Purchase Tanzu Basic or Standard SKUs | Purchase Tanzu Basic or Standard SKUs |
Register in Avi Portal | Customer provides sales contact name during registration. Avi will validate customer and portal account is created. |
N/A |
Setup Avi | Download Avi (license) from Avi Networks Portal (what's the link). Setup Avi in Essentials Edition. |
Download Avi from VMware portal. Setup Avi in Essentials Edition. |
Get Support | Create Avi support cases from Avi Portal. | Create Avi support cases from VMware Portal. Create tickets for 'VMware NSX ALB essentials for Tanzu' under 'VMware Tanzu." |
NOTE:
- Avi Essentials does not require any licenses
- Support would be through Tanzu
Process | Prior to being in MyVMware Portal | After Avi is part of MyVMware Portal |
Purchase NSX | Purchase any NSX SKU that has LB capability. Get licenses from VMware portal. |
Purchase any NSX SKU that has LB capability. |
Register in Avi Portal | Customer provides sales contact (name) during registration. Avi will validate customer and create portal account. |
N/A |
Setup Avi | Download Avi from Avi Networks Portal Setup Avi in Basic Edition |
Download Avi from VMware portal. Setup Avi in Basic Edition |
Get Support | Create Avi support cases from Avi Portal. | Create Avi support cases from VMware portal. Create tickets for 'VMware NSX ALB - Basic Edition' under 'VMware NSX'. |