NSX-T Management Plane Upgrade Failure While Upgrading to 3.2.0

Products

• VMware NSX

Issue/Introduction

Customers upgrading to NSX-T 3.2.0 may encounter an NSX-T Management Plane upgrade failure during the "run_migration_tool" phase of the upgrade. 

An Example of this failure is below:

Thu Dec 23 2021 UTC 11:11:08.090
Upgrade info:
From-version: 3.1.3.3.0.18844962
To-version: 3.2.0.0.0.19067081

Upgrade steps:
download_os [2021-12-23 08:20:10 - 2021-12-23 08:20:55] SUCCESS
shutdown_manager [2021-12-23 08:21:02 - 2021-12-23 08:23:08] SUCCESS
install_os [2021-12-23 08:23:08 - 2021-12-23 08:23:51] SUCCESS
migrate_manager_config [2021-12-23 08:23:51 - 2021-12-23 08:23:56] SUCCESS
switch_os [2021-12-23 08:23:56 - 2021-12-23 08:24:03] SUCCESS
reboot [2021-12-23 08:24:03 - 2021-12-23 08:24:36] SUCCESS
run_migration_tool [2021-12-23 08:26:09 - 2021-12-23 08:26:54] FAILED

Note: The "From-version" and Times/Dates are examples. 

Environment

VMware NSX-T Data Center

Cause

NSX-T Management Plane upgrade fails at the "run_migration_tool" phase due to a data migration failure.

Resolution

If you encounter this issue, contact Broadcom Support.

NSX-T Data Center 3.2.0.1 includes critical bug fixes for data migration during NSX-T upgrades from prior releases, covered in this KB.  Customers upgrading to NSX-T 3.2.0.1 are strongly encouraged to run the NSX Upgrade Evaluation Tool  before starting the upgrade process. The tool is designed to ensure success by checking the health and readiness of your NSX Managers prior to upgrading.

Additional Information

For customers wishing to only address Log4j related concerns (CVE-2021-44228 & CVE-2021-45046), please follow the updated guidance provided in Information regarding CVE-2021-44228 & CVE-2021-45046 in NSX-T Data Center (2.5.0-3.1.3).