Removing the Trend Micro Deep Security Service Definition fails

Products

• VMware vDefend Firewall

Issue/Introduction

• Removing the Trend Micro Deep Security Service Definition fails.
• In the vsm.log file of the NSX Manager, you see entries similar to:
  
  The object serviceinstance-18 is in use, this operation cannot be performed. Remove all configuration referring to this object and retry operation.
   
• Performing the REST API call DELETE https://NSXMGR_IP/api/2.0/si/serviceprofile/serviceinstance/serviceinstance-18 fails displaying the same error similar to:
  
  The object serviceinstance-18 is in use, this operation cannot be performed. Remove all configuration referring to this object and retry operation.

Environment

VMware NSX Data Center for vSphere 6.4

Cause

This issue occurs because this is a negative workflow. Service Definition should have been removed through the Trend Management console, but instead it was deleted.

Resolution

This is a known issue affecting VMware NSX Data Center for vSphere 6.4 Contact Broadcom support and reference this article if you are encountering this issue.