Cannot extract cluster image from SDDC Manager UI since the dropdown is grayed out.

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:

Cluster image cannot be extracted from the SDDC Manager UI as the dropdown is grayed out.
In the domainmanager.log the following exception can be seen:

2023-03-28T14:46:48.917+0000 ERROR [vcf_dm,6a701ce3d2704b95,ef76] [c.v.v.v.s.v.VlcmClusterServiceHelper,http-nio-127.0.0.1-7200-exec-9] Error while retrieving response object: {}
java.util.concurrent.ExecutionException: java.lang.NullPointerException
        at java.base/java.util.concurrent.FutureTask.report(FutureTask.java:122)
        at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:191)
        at com.vmware.vcf.vimanager.services.vlcm.VlcmClusterServiceHelper.getCluster(VlcmClusterServiceHelper.java:111)

Environment

VMware Cloud Foundation 4.x
VMware Cloud Foundation 4.5

Cause

When a cluster in VCF is in "ERROR" state and a vSphere cluster was not created in the vCenter for that cluster.

Resolution

This issue is resolved in VMware Cloud Foundation 4.5.1.

Workaround:

Delete the cluster in "ERROR" status.

• Deleting the cluster directly from the SDDC Manager, either via the UI or the API.                                                   
  
  

To delete a cluster, Refer - "Delete a vSphere Cluster from a Workload Domain"