Unable to download or map binaries for products in Aria Suite Lifecycle with error LCMSOURCEMAPPING10018

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Not able to upload binaries in LCM:

  Error Code: LCMSOURCEMAPPING10018
  Selected files checksums does not match with any product versions supported by VMware Aria Suite Lifecycle
  One or more selected files checksums does not match with any product versions supported by VMware Aria Suite Lifecycle: [/data/Prelude_VA-8.18.1.36791-24282366-updaterepo.iso]

• Manually downloading and mapping the binaries fails with:

  Error Code: LCMSOURCEMAPPING10018. Selected files checksums does not match with any product versions supported by VMware Aria Suite Lifecycle.One or more selected files checksums does not match with any product versions supported by VMware Aria Suite Lifecycle: [/PathToBinary/VMware-vRealize-Log-Insight-8.12.0-21696970.pak]

Environment

• VMware Aria Suite Lifecycle 8.x
• Aria Automation 8.x
• Aria Operations for Logs 8.x
• Aria Operations 8.x
• VMware Identity Manager 3.3.x

Cause

• The issue occurs when you try to download or map binaries for a product not supported by your LCM version and PSPACK.
• Aria Suite Lifecycle does not accept patches/hotfixes that are not wrapped in the .patch file from the Broadcom Support Portal.
• Hotfixes for Aria Operations/Aria Operations for Logs versions 8.14 and below were not wrapped in .patch files; therefore, the hotfix .pak file for those versions downloaded under the products will not work in LCM.
• Aria Automation 8.18.1 is not supported by LCM 8.18.0 without PSPACK 3 or above applied.
  • The LCMSOURCEMAPPING10018 error will be displayed if you are adding a patch to Aria Automation but uploading a .iso instead of a .patch file.
• Aria Suite Lifecycle 8.18.0 Patch 6 and CSP-102547 are tightly coupled.
  • All previous vIDM patches are rolled into this cumulative update.
  • CSP-102547 requires manual implementation but requires LCM initiated Day 2 operations post patch to complete the process, see CSP-102547 Patch Instructions for VMware Identity Manager 3.3.7 and VMware Aria Suite Lifecycle 8.18.0 Patch 6.
• Aria Operations 8.18.5 is not supported by LCM 8.18.0 without Patch 5 applied.
• The file you downloaded has potentially been corrupted when being transferred over your internal network.

Resolution

• Ensure the necessary Product Support Pack or Patch version of LCM is applied.

  For more information on the Product Support Pack, including installation instructions, see the Product Support Pack release notes:

  • VMware Aria Suite Lifecycle 8.18 Product Support Pack Release Notes
• If there are issues with applying Aria Suite product patches/hotfixes, either apply the applicable newer version upgrade PAK file, or the .patch file that contains the patches/hotfixes. Please refer to the following documentation for more details:
  • Install a patch for products by using VMware Aria Suite Lifecycle
  • Download VMware Aria Suite Lifecycle product patches
• Ensure the file you are copying across your network is not being corrupted by following the instructions located in How to perform a get-filehash, md5sum, or sha256sum for product binaries obtained from the download portal.

Additional Information

• If after ensuring the proper Product Support Pack is installed and you're still getting the same error, refer to KB  - "No Upgrade Available" message when attempting to upgrade VMware Aria Suite Lifecycle via CDROM to clear out a potential failed update attempt that left a stale entry in the update_status.json file.