An ESXi host might crash while closing VMware vSphere VMFS6 volumes
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An ESXi host might crash while closing VMware vSphere VMFS6 volumes

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Article ID: 318442

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
ESXi host might hit PSOD with below similar backtrace:


VMware ESXi 6.5.0 [Releasebuild-8294253 x86_64]

@BlueScreen: #PF Exception 14 in world 66462:Vol3JournalE IP 0x41802c1a94b6 addr 0x260
PTEs:0x1b11d5027;0x1b11d2027;0x0;
Code start: 0x41802b200000 VMK uptime: 1:12:01:10.405
0x43919cf1afc8:[0x41802c1a94b6]UnmapInsertCB@esx#nover+0x2e stack: 0x430a3ac46a40
0x43919cf1afd0:[0x41802c19c12e]Res6LinkCacheEntry@esx#nover+0x8e stack: 0x430a3acd2620
0x43919cf1b000:[0x41802c19c42c]Res6OnDiskLockRC@esx#nover+0x2b4 stack: 0x101439100013880
0x43919cf1b080:[0x41802c18ce9b]Res3GetIntVMFS6@esx#nover+0x463 stack: 0x43919cf1b200
0x43919cf1b880:[0x41802c18d990]Res3Get64VMFS6@esx#nover+0x40 stack: 0x0
0x43919cf1b8c0:[0x41802c16c2cf]Fil3ExtendHelperVMFS6@esx#nover+0x185f stack: 0x43919cf1b9dc
0x43919cf1ba50:[0x41802c16d635]Fil3_SetFileLengthVMFS6@esx#nover+0x969 stack: 0x40000730000
0x43919cf1baf0:[0x41802c108ea6]Fil3_ExtendSysFile@esx#nover+0xe6 stack: 0x430a3ac4bd10
0x43919cf1bb20:[0x41802c1ad38e]Res3ExtendResourcesIntVMFS6@esx#nover+0x173 stack: 0x1
0x43919cf1bcc0:[0x41802c1913de]Res3ExtendResourcesVMFS6@esx#nover+0x6ee stack: 0x0
0x43919cf1bdb0:[0x41802c198212]Res3ExtendResourcesWrapperVMFS6WithRetry@esx#nover+0xfa stack: 0x1
0x43919cf1be80:[0x41802c19869d]Res3_GrowResourceVMFS6@esx#nover+0x285 stack: 0x430a3acad514
0x43919cf1bf00:[0x41802c175bed]Vol3JournalExtendManager@esx#nover+0x1f5 stack: 0x0
0x43919cf1bf90:[0x41802b308b1f]vmkWorldFunc@vmkernel#nover+0x4f stack: 0x41802b308b1a
0x43919cf1bfe0:[0x41802b4cb415]CpuSched_StartWorld@vmkernel#nover+0x99 stack: 0x0

Environment

VMware vSphere ESXi 6.5
VMware vSphere ESXi 6.7

Cause

An ESXi host might become unresponsive because datastore heartbeating might stop prematurely while closing VMware vSphere VMFS6. As a result, the affinity manager cannot exit gracefully.

Resolution

It is fixed in ESXi 6.5 P03 and ESXi 6.7 U1

Workaround:
Disable unmap on the ESXi host.