Validation fails for SaltStack Integration on a vRealize Automation 8.8 without internet access
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Validation fails for SaltStack Integration on a vRealize Automation 8.8 without internet access

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Article ID: 318361

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
When adding a SaltStack integration to vRealize Automation 8.8 that has no internet access you may see an error similar to:
Failed to validate credentials.  Error:  Something went wrong in a backend service.

You will see errors similar to the following in the /service-logs/prelude/abx-service-app/file-logs/abx-service-app.log:

Installing dependencies for action has failed: Installing dependencies 'requests==2.26.0' for runtime 'python' has failed.


Environment

VMware vRealize Automation 8.8.x

Cause

There are updated dependencies required for SaltStack integration that are not present in vRealize Automation 8.8.  These dependencies are automatically downloaded but if the vRA appliance has no internet access a failure will occur.

Resolution

This issue is resolved in vRealize Automation 8.10

Workaround:
Provide temporary internet access to the vRA appliance to collect the dependencies.