Azure image enumeration is not finishing for all the Azure endpoints in an environment

Products

• VMware Aria Suite

Issue/Introduction

This article provides steps to unblock Azure image enumeration in vRA 8.5.

Symptoms:
The image synchronization status is spinning for Azure Cloud accounts within the Infrastructure tab.

Environment

VMware vRealize Automation 8.x

Cause

An error in the Azure image enumeration for one cloud account can prevent other Azure image enumeration operations from completing.

Resolution

This issue is resolved in vRealize Automation 8.5.1 and later releases.

Workaround:

Prerequisites

Ensure there are valid snapshots or backups before proceeding.

Procedure

1. Download the attached set_azure_image_load_mode.sh script.
2. SSH / PuTTy into any appliance in the cluster.
3. Upload the downloaded file to one node in the vRA cluster.
4. Mark the script executable

   chmod +x set_azure_image_load_mode.sh

5. Run the script

   ./set_azure_image_load_mode.sh

Note: You should run the script on only one of the nodes in case of HA.

6. Review the output of the script for any errors and validate the final message is: Profile created.

Note:  The script will provide further details to the shell during execution. If kubectl reports a failure in the command kubectl get nodes for any appliance in the cluster, the script will fail with a verification error.  Other errors during execution can include: Creation of the profile cannot be done.

7. Start vRA by running

   /opt/scripts/deploy.sh

Note:  Run this script on the node on which you have run set_azure_image_load_mode.sh

8. Remove the script from the node in which it was uploaded

   rm set_azure_image_load_mode.sh

9. The next image enumeration is expected to complete.