Adding new host to cluster fails with message: "Applying personality to cluster domain-c8 failed with error: Monitor compliance task detail failed for task id"

Products

• VMware Cloud Foundation

Issue/Introduction

Add Host workflow hangs on "Remediate ESXi Host(s) to be Compliant with Cluster's Image" before failing. with message:

Applying personality to cluster domain-c8 failed with error: Monitor compliance task detail failed for task id: xxxxxx

vCenter compliance checks take over 5 minutes during Add Host operation. Compliance check shows: Host status is unknown:

The domainmanager.log shows:

2023-05-17T18:44:41.382+0000 ERROR [vcf_dm,006a287d3dc5466f,575d] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-15] 
[RNGDVA] VLCM_REMEDIATE_PERSONALITY_FAILED Exception thrown when remediating cluster
com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Exception thrown when remediating cluster
 at com.vmware.vcf.common.contract.fsm.actions.impl.ApplyVlcmAction.execute(ApplyVlcmAction.java:225)
 at com.vmware.vcf.common.contract.fsm.actions.impl.ApplyVlcmAction.execute(ApplyVlcmAction.java:58)
 ...
 ...
Caused by: java.lang.RuntimeException: Monitor compliance task detail failed for 
task id: 526540bc-42c6-80b2-6a09-37bfb3bb7f7c:com.vmware.esx.settings.clusters.software
 at com.vmware.vcf.vapi.vsphere.PersonalityImageManager.getClusterComplianceDetail(PersonalityImageManager.java:650)
 at com.vmware.vcf.vapi.vsphere.PersonalityImageManager.getClusterComplianceDetail(PersonalityImageManager.java:633)
 at com.vmware.vcf.vapi.vsphere.PersonalityImageManager.getClusterComplianceFromTaskId(PersonalityImageManager.java:621)
 at com.vmware.vcf.vapi.vsphere.PersonalityImageManager.verifyCompliance(PersonalityImageManager.java:471)
 at com.vmware.vcf.vapi.vsphere.PersonalityImageManager.verifyCompliance(PersonalityImageManager.java:482)
 at com.vmware.vcf.common.contract.fsm.actions.impl.ApplyVlcmAction.execute(ApplyVlcmAction.java:136)
 ... 17 common frames omitted

Environment

VMware Cloud Foundation 4.x

Cause

Since the vCenter compliance checks are taking a significant amount of time to complete, the workflow is not returning to the domainmanager to continue the add host workflow. This causes an exception when remediating the cluster.

Resolution

This issue is resolved in VMware Cloud Foundation 4.5.2.

Workaround:

Please contact Global Support if you can not upgrade and would like to preform a workaround of this issue.