ESXi 6.5 host fails with a Purple Diagnostic Screen with error: World nnnn tried to re-acquire lock
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ESXi 6.5 host fails with a Purple Diagnostic Screen with error: World nnnn tried to re-acquire lock

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Article ID: 317987

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

The purpose of this article is to make aware of the address lock issues seen on the HP hardware.


Symptoms:
  • The ESXi host 6.5 fails with a purple diagnostic screen similar to.

    CPU 29 / World 67970 tried to re-acquire lock

    Note: The CPU Number World ID will vary.

  • You see the backtrace mentioning LockCheckSelfDeadlock, similar to:

    PanicvPanicInt
    Panic_NoSave
    LockCheckSelfDeadlockInt
    MCS_LockWait
    MCSLockWithFlagsWork
    vmk_SpinlockLock
    charOpen@(hpe-ilo)
    VMKAPICharDevDevfsWrapOpen
    CharDriverOpenDevice
    FDS_OpenDeviceByDirOID
    DevFSFileOpen
    FSSVec_OpenFile
    FSS_OpenFile
    FSS_LookupAndOpen
    UserFileOpen
    UserObj_TraversePath
    UserObj_Open
    LinuxFileDesc_Open


    Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.


Environment

VMware vSphere ESXi 6.5

Cause

This issue occurs due to a known issue in the hp-ilo driver 650.10.0.1-24.

Resolution

To resolve this issue, update the hp-ilo driver to version 650.10.0.2 or later. For more information, see the HPE article c05378386.

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Additional Information



ESXi 6.5 主机失败并显示紫色诊断屏幕及以下错误:域 nnnn 尝试重新获取锁定 (World nnnn tried to re-acquire lock)
ESXi 6.5 ホストが、パープル スクリーンに表示される次のエラーで失敗する:ワールド nnnn でロックの再取得を試みました (World nnnn tried to re-acquire lock)