Unable to import web server certificate chains in Skyline Collector 3.4

Products

• VMware

Issue/Introduction

Symptoms:

When trying to configure a new web server certificate chain, the following error is reported: "Something went wrong while trying to upload your new Web Server Certificate: Invalid certificate - certificate chain is not supported"

Resolution

This issue will resolved in the next released version of the VMware Skyline Collector. Please review the below steps to workaround this issue.

Workaround:

Use attached script to import the web server certificate and key:

1. Copy the script, certificate and private key files on the Collector VA

2. Make the script executable:

chmod +x <script_location>/web_cert_update.sh

For example: chmod +x /tmp/web_cert_update.sh

3. Run the script providing the certificate and private key locations: 

<script_location>/web_cert_update.sh <path_to_certificate> <path_to_private_key>

For example: /tmp/web_cert_update.sh /tmp/my-cert.cert /tmp/my-key.key

4. If successful, the result is: "Web server certificate imported successfully!" 

Otherwise: "Web server certificate failed to import"

5. Open the Collector UI and validate the new certificate is being used