Unable to add vCenter in the Skyline Collector due to non-ASCII characters in the password

Products

• VMware

Issue/Introduction

Symptoms:
While adding vCenter, you will see the error message "Couldn't add the endpoint due to: Could not store password to key store".

 

 

Cause

This is due to the presence of non-ASCII characters in the vCenter password.

Resolution

Currently, there is no resolution as this is expected behavior when a VC is added to skyline collector with VC having a password with non-ASCII characters.

Workaround:
Change the VC password and use a password with ASCII characters.

Additional Information

For more details on the list of non-ASCII characters, refer to the link mentioned below:
https://rbutterworth.nfshost.com/Tables/compose/