Unable to import CA Signed web server certificates in Skyline Collector 3.3

Products

• VMware

Issue/Introduction

Symptoms:
When trying to configure a new web server certificate that's CA signed i.e. not self-signed, the following error is reported: "Something went wrong while trying to upload your new Web Server Certificate: Integrity check failed"

Resolution

This issue is resolved in VMware Skyline Collector 3.4.

Workaround:
Use attached script to import the CA signed web server certificate and key:

1. Copy the script, certificate and private key files on the Collector VA
2. Make the script executable: 

chmod +x <script_location>/web_cert_update.sh

For example: chmod +x /tmp/web_cert_update.sh

3. Run the script providing the certificate and private key locations: 

<script_location>/web_cert_update.sh <path_to_certificate> <path_to_private_key>

For example: /tmp/web_cert_update.sh /tmp/my-cert.cert /tmp/my-key.key
 

Make sure the certificate file contains a single certificate, the one corresponding to the private key!

4. If successful, the result is: "Web server certificate imported successfully!" 

Otherwise: "Web server certificate failed to import"

5. Open the Collector UI and validate the new certificate is being used