NSX-T UI not working - "Index out of sync, please resync via 'start search resync policy"
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Article ID: 317783
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Updated On: 04-15-2025
Products
VMware NSX
Issue/Introduction
NSX-T UI is failing on each page with the same error:
Error: Index out of sync, please resync via 'start search resync policy'.
Following messages can be see on the NSX-T UI:
The following alarms will be reported too:

Resolution
This issue is resolved in NSX-T 3.0.2
Workaround:
- Access the three NSX-T managers with the root user.
- Navigate to and edit the file:
/etc/search/conf/policy.properties
- Replace: "
search.shoudBlockApiOnIndexingFailures=true
" by "search.shoudBlockApiOnIndexingFailures=false
".
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