Skyline Advisor Pro Findings Fields
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Skyline Advisor Pro Findings Fields

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Article ID: 317730

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Updated On:

Products

VMware

Issue/Introduction

VMware Skyline Advisor Pro is a self-service cloud offering that proactively identifies potential issues and provides resolution guidance. Skyline will help you avoid problems before they occur and reduce support request time to resolution. Below are the definitions for the Skyline Advisor Pro Findings metadata fields.

Resolution

Severity VMSA Definition Break/fix Definition
Critical VMSA Critical Findings that can cause critical data corruption, service outages, performance issues, or security vulnerabilities within your environment
Moderate VMSA Important and Moderate Findings that can cause major functionality, performance, and security vulnerabilities within your environment.
Trivial VMSA Low Findings that do not affect functionality or data. These items are usually an inconvenience.



 

Category Definition
Compute ESXi Management    vCenter Management    VMware Cloud Foundation    
Network ESXi Networking NSX    
Storage ESXi Storage vSAN    
Security ESXi Security vCenter Security VMSAs  
End User Compute    Horizon      
Management Aria Operations Aria Automation Aria Operations for Logs Aria Suite Lifecycle   



 

Customer Resolution Type Finding Type
Change that does not require reboot Configuration / Troubleshooting    
Change that requires reboot Configuration / Troubleshooting
Patch Update Upgrade
Version Update Upgrade
Re-Architecture Configuration / Troubleshooting
Patch Update with workaround that requires reboot Upgrade
Patch Update with workaround that does not require reboot Upgrade
Patch Update with Post-Patch change that does not require reboot      Upgrade
Patch Update with Post-Patch change that requires reboot Upgrade

 

Risk if no Action Taken Definition
Potential ESXi host crash          PSOD or Host Crash
Performance Impacting Slow product performance
Environmental Stability Product stability issue
Service Stability Service stability issue
Data Inconsistency Datastore corruption
Incorrect Reporting Incorrect esxtop or reporting information      
Cosmetic Issue UI issue
Guest OS Stability BSOD or VM crash
BCDR Impacting Backup or Snapshot issue
Security Risk VMSA or Security bug
Infrastructure Stability Network or Storage stability issue
Configuration Limiting Management of product impact
Upgrade Blocking Upgrade block or Upgrade bug