Skyline Advisor Pro Findings Fields

Products

• VMware

Issue/Introduction

VMware Skyline Advisor Pro is a self-service cloud offering that proactively identifies potential issues and provides resolution guidance. Skyline will help you avoid problems before they occur and reduce support request time to resolution. Below are the definitions for the Skyline Advisor Pro Findings metadata fields.

Resolution

Severity	VMSA Definition	Break/fix Definition
Critical	VMSA Critical	Findings that can cause critical data corruption, service outages, performance issues, or security vulnerabilities within your environment
Moderate	VMSA Important and Moderate	Findings that can cause major functionality, performance, and security vulnerabilities within your environment.
Trivial	VMSA Low	Findings that do not affect functionality or data. These items are usually an inconvenience.

 

Category	Definition
Compute	ESXi Management	vCenter Management	VMware Cloud Foundation
Network	ESXi Networking	NSX
Storage	ESXi Storage	vSAN
Security	ESXi Security	vCenter Security	VMSAs
End User Compute	Horizon
Management	Aria Operations	Aria Automation	Aria Operations for Logs	Aria Suite Lifecycle

 

Customer Resolution Type	Finding Type
Change that does not require reboot	Configuration / Troubleshooting
Change that requires reboot	Configuration / Troubleshooting
Patch Update	Upgrade
Version Update	Upgrade
Re-Architecture	Configuration / Troubleshooting
Patch Update with workaround that requires reboot	Upgrade
Patch Update with workaround that does not require reboot	Upgrade
Patch Update with Post-Patch change that does not require reboot	Upgrade
Patch Update with Post-Patch change that requires reboot	Upgrade

 

Risk if no Action Taken	Definition
Potential ESXi host crash	PSOD or Host Crash
Performance Impacting	Slow product performance
Environmental Stability	Product stability issue
Service Stability	Service stability issue
Data Inconsistency	Datastore corruption
Incorrect Reporting	Incorrect esxtop or reporting information
Cosmetic Issue	UI issue
Guest OS Stability	BSOD or VM crash
BCDR Impacting	Backup or Snapshot issue
Security Risk	VMSA or Security bug
Infrastructure Stability	Network or Storage stability issue
Configuration Limiting	Management of product impact
Upgrade Blocking	Upgrade block or Upgrade bug