Mellanox Technologies MT27500 Family [ConnectX-3 and ConnectX-3 Pro devices] adapter stops processing traffic but network adapter link state is still active
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Article ID: 317697
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Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
Symptoms:
An ESXi host is experiencing full traffic loss
All Virtual Machine traffic using a Mellanox adapter stops
Mellanox adapter driver is in use nmlx4_en 3.15.11.6 or 3.16.11.6 or 3.17.13.1 or 3.19.16.7 or 3.19.16.8
Traffic is not passing over a Mellanox adapter but the link status shows as active
Both the vmkernel and VMs go unresponsive on the network
Network Card MT27500 Family [ConnectX-3 and ConnectX-3 Pro Devices]