Customization of Windows guests fails with the error: Customization of the guest operating system 'windows7Server64Guest' is not supported in this configuration
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Article ID: 317676
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Updated On:
Products
VMware vCenter ServerVMware vSphere ESXi
Issue/Introduction
Symptoms:
Guest customization of Microsoft Windows Server 2008 R2 64-bit fails
You see the error:
Customization of the guest operating system 'windows7Server64Guest' is not supported in this configuration. Microsoft Vista (TM) and Linux guest with Logical Volume Manager are supported only for recent ESX host and VMware Tools versions. Refer to vCenter documentation for supported configurations
Customization of Windows Vista or Windows 2008 fails
You see the error:
Customization of the guest operating system 'winVistaGuest' or ' winLonghornGuest' is not supported in this configuration Microsoft Vista and linux guests with logical volume manager are supported only for recent ESX host and VMware tools versions Please refer to the virtualcenter documentation for supported configuration
Environment
VMware vCenter Server VMware vSphere ESXi
Resolution
This issue may occur if VMware Tools is not installed on the virtual machine. If it is installed, it may be corrupt and requires a reinstall. Additionally, ensure VMware Tools is up to date.
To resolve this issue, install VMware Tools. If you are using an NFS volume, ensure that no root squash is enabled on the NFS server.