Symptoms:
- Selecting object in the inventory takes up to 2 minutes to display the summary
- vSphere Client (html5) and vSphere web-client (flash) both experience slow performance when viewing objects with intermittent timeouts.
- A reboot of the vCenter resolves the issue temporarily
- You do not have vsan enabled in any cluster managed by the vCenter
- In the /var/log/vmware/vsphere-ui/logs/dataservice.log you see messages similar to:
[2019-05-09T11:26:07.420Z] [ERROR] extfw-filterer-pool-603 70000992 100053 200006 RiseToViseResult [queryId: q-1751] Returning partial results as one or more dataproviders responded with error. java.lang.IllegalArgumentException: vSAN datastore not found for the given VM.
at com.vmware.vsphere.client.vsandp.helper.VsanDpInventoryHelper.getVmDatastore(VsanDpInventoryHelper.java:141)
at com.vmware.vsphere.client.vsandp.helper.VsanDpInventoryHelper.isVmRestoreAllowed(VsanDpInventoryHelper.java:162)
at com.vmware.vsphere.client.vsandp.dataproviders.vm.VmDataProtectionPropertyProviderAdapter.isVmRestoreAllowed(VmDataProtectionPropertyProviderAdapter.java:174)
at com.vmware.vsphere.client.vsandp.dataproviders.vm.VmDataProtectionPropertyProviderAdapter.getProperties(VmDataProtectionPropertyProviderAdapter.java:69)
- In the /var/log/vmware/vsphere-ui/logs/vsphere_client_virgo.log you see logs similar to the ones below;
[2019-05-09T10:59:17.210Z] [INFO ] data-service-pool-791 70000860 100053 200006 c.vmware.vsphere.client.vsan.base.service.VsanServiceFactoryBase Using VMODL version: com.vmware.vim.vsan.binding.vsan.version.version9
[2019-05-09T10:59:57.492Z] [INFO ] health-status-67 com.vmware.vise.vim.cm.healthstatus.AppServerHealthService Memory usage: used=550,122,136; max=1