After upgrading to vCloud Usage Meter 4.7.0.1, an Error in FIPS compliance settings error message appears in the Web interface
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After upgrading to vCloud Usage Meter 4.7.0.1, an Error in FIPS compliance settings error message appears in the Web interface

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Article ID: 317441

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:

If you gradually upgrade vCloud Usage Meter from 4.2 to 4.7.0.1, you might encounter the following error message in the Web interface.

Error in FIPS compliance settings. Please open technical support ticket.

FIPS is not configured correctly on the appliance. Click Enable or Disable to resolve it. If the problem persists, raise a technical support ticket.

FIPS.jpg


Environment

VMware vCloud Usage Meter 4.x

Cause

The issue occurs because the fips parameter has been incorrectly set in the /boot/grub/grub.cfg file during the upgrade.

Resolution

1 . Log in the the vCloud Usage Meter appliance through console as root.

 

2 . Edit the /boot/grub/grub.cfg file with a text editor by adding fips=1 after systemd_cmdline.

menuentry "Photon" {
    linux /$photon_linux root=$rootpartition $photon_cmdline coredump_filter=0x37 $systemd_cmdline fips=1
   
if [ -f /$photon_initrd ]; then
        initrd /$photon_initrd
    fi
}

 

3 . Reboot the vCloud Usage Meter appliance.