Cannot Create Network Profile in HCX Manager
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Cannot Create Network Profile in HCX Manager

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Article ID: 317144

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Updated On:

Products

VMware HCX VMware NSX

Issue/Introduction

Allow users to complete the product deployment. This error does not contain a message or log entries to suggest what the problem might be.

Symptoms:
When user attempts to make a network profile, the menu hangs and fails with an error that has no words.


Environment

VMware NSX-T

Cause

HCX performs a synchronization between the vCenter server and NSX-T Manager databases. If the registration is non-existent or misaligned, network profiles cannot be created.

Resolution

vCenter Server, NSX-T Manager and HCX Manager each need to be properly registered to one another via FQDN, not by ip address.
  • NSX-T Manager needs to register vCenter server as a compute manager
  • HCX Manager needs to be registered to both the vCenter Server and NSX-T Manager
  • HCX Manager needs to be registered to the same vCenter Server that NSX-T Manager is registered with
  • Restart App Service and Web Service after completing registration
  • HCX requires a one-to-one mapping between itself, vCenter and NSX-T Manager
 


Additional Information

Impact/Risks:
The product cannot be configured.