Unable to retry requests that fail due to unsupported password phrases by an individual vRealize Suite product in vRealize Lifecycle Manager

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• If you attempt to update the password of a vRealize Suite product with an unsupported phrase, such as a dictionary word, the password update request is rejected and the corresponding vRealize Lifecycle Manager request fails without enough information for debug.
• vRealize Lifecycle Manager does not provide options to retry requests.

Environment

VMware vRealize Suite Lifecycle Manager 2.x
VMware vCenter Lifecycle Manager 1.1.x

Cause

This issue occurs because the entered phrase might not be supported.

Resolution

To resolve this issue, check the logs to determine if this issue was caused by a password failure.

Check the catalina.out file in the vRealize Lifecycle Manager appliance log to understand the exceptions.

Note: Tasks that fail due to this issue cannot be debugged in the vRealize Lifecycle Manager UI. 

Workaround:
To work around this issue, try the product password update outside of vRealize Lifecycle Manager and observe if the entered phrase is supported.