When Admin/Root Password is changed directly on vRealize Suite Admin/Root account might get locked

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:
When Admin/Root Password is changed directly on vRealize Suite products that are managed by vRealize Suite LifeCycle Manager​ managed, Admin/Root account might get locked.

Environment

VMware vRealize Suite Lifecycle Manager 1.x
VMware vRealize Suite Lifecycle Manager 2.x

Cause

When you change Admin/Root password in vRealize Suite Products, vRealize Suite LifeCycle Manager might try accessing using products with old Admin/Root Passwords for management operations, leading to account lock.

Resolution

Change password from vRealize Suite LifeCycle Manager, if needed or re-import the environment or suite product again with new Admin/Root password.