First Web node task fails after installing vRealize Automation management agent
search cancel

First Web node task fails after installing vRealize Automation management agent

book

Article ID: 317108

calendar_today

Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
During the installation of vRealize Automation, the first Web node task might fail after the vRealize Automation management agent is installed.

Environment

VMware vRealize Suite Lifecycle Manager 1.x
VMware vRealize Suite Lifecycle Manager 2.x

Cause

This issue occurs due to a database installation failure or a connection timeout.

Resolution

This is a known issue affecting vRealize Suite Lifecycle Manager 1.1 and above versions.

Currently, there is no resolution.

Workaround:
To workaround this issue:
  1. Manually uninstall vCloud Automation Center from the IaaS Web machine. Do not uninstall the vRealize Automation management agent.
  2. If the database (vcac) was created, delete the database.(Not Required in case of LCM 1.2 and above versions)
  3. Retry the installation from the vRealize Suite Lifecycle Request page.


Powered by Wolken Software