Imaging fails when ESXi host MAC addresses are entered not entered in lowercase characters

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:

• Imaging a host with the VMware Imaging Appliance (VIA) fails.
• The ESXi host MAC addresses were specified but were not entered in lowercase characters
• You see messages similar to the following in the /var/log/evorack-imaging/via.log file on the VIA VM:

2018-12-05 14:56:43,187 [dhcpServerWorkerTaskExecutor-18] WARN : com.vmware.vrack.via.imaging.VIAIPAllocationHandler - Received DHCP Packet from unscheduled ESXI_SERVER device. MAC Address: 24:6e:96:44:ac:b8, Vendor: PXEClient:Arch:00000:UNDI:002001
2018-12-05 14:56:43,187 [dhcpServerWorkerTaskExecutor-18] ERROR: com.vmware.vrack.via.imaging.VIAIPAllocationHandler - Ignoring DHCP Request from device mac 24:6e:96:44:ac:b8 of type ESXI_SERVER since a scheduled device can't be paired up for imaging
2018-12-05 14:56:43,187 [dhcpServerWorkerTaskExecutor-18] ERROR: com.vmware.vrack.via.imaging.VIAIPAllocationHandler - Failed to handle imaging of an unscheduled device with mac 24:6e:96:44:ac:b8

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Environment

VMware Cloud Foundation 2.3.x
VMware Cloud Foundation 2.2.x

Resolution

This is a known issue affecting VMware Cloud Foundation 2.x. There is currently no resolution.

Workaround:
To workaround this issue, ensure that all ESXi host MAC addresses are entered in lowercase characters. 

Additional Information

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