The sos utility exists in two locations for VMware Cloud Foundation installations upgraded from version 2.1.3b to 2.2.1
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The sos utility exists in two locations for VMware Cloud Foundation installations upgraded from version 2.1.3b to 2.2.1

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Article ID: 316976

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Updated On:

Products

VMware Cloud Foundation

Issue/Introduction

Symptoms:
  • The sos utility exists under /opt/vmware/sddc-support and /opt/sddc-support for VMware Cloud Foundation installations upgraded from version 2.1.3b to 2.2.1.
  • Running the sos utility with the --help option might show different functionality based on where the command is run from.


Environment

VMware Cloud Foundation 2.2.x
VMware Cloud Foundation 2.3.x

Resolution

The /opt/sddc-support directory is a leftover from the 2.1.3b version of VMware Cloud Foundation and can be safely move with the mv /opt/sddc-support /tmp/ command. The sos utility should be called from the /opt/vmware/sddc-support directory.