Symptoms:
- You see messages similar to the following in the /opt/vmware/bringup/logs/vcf-bringup-debug.log file on the Cloud Builder VM:
2019-04-29T17:06:12.491+0000 [bringup-app-ems,[1a603c2b8e4bfef1,56f1]] DEBUG [c.v.e.s.b.a.r.v.BringupRestInputValidatorVxRail,http-nio-127.0.0.1-9080-exec-6] Get validation with ID f6cb5a4e-####-####-####-##########63
2019-04-29T17:06:15.826+0000 [bringup-app-ems,[45caed71ed70a4cf,9791]] ERROR [c.v.e.s.c.c.v.vsphere.VsphereClient,SimpleAsyncTaskExecutor-1] Failed to connect to https://10.176.50.217/sdk
java.util.concurrent.ExecutionException: (vim.fault.InvalidLogin) {
faultCause = null,
faultMessage = null
}
Caused by: com.vmware.vim.binding.vim.fault.InvalidLogin: Cannot complete login due to an incorrect user name or password.
2019-04-29T17:06:15.832+0000 [bringup-app-ems,[45caed71ed70a4cf,9791]] WARN [c.v.v.v.c.h.i.HttpConfigurationCompilerBase$ConnectionMonitorThreadBase,SimpleAsyncTaskExecutor-1] Shutting down the connection monitor.
2019-04-29T17:06:15.832+0000 [bringup-app-ems,[0000000000000000,0000]] WARN [c.v.v.v.c.h.i.HttpConfigurationCompilerBase$ConnectionMonitorThreadBase,VLSI-client-connection-monitor-2] Interrupted, no more connection pool cleanups will be performed.
2019-04-29T17:06:15.832+0000 [bringup-app-ems,[45caed71ed70a4cf,9791]] ERROR [c.v.e.s.c.c.v.vsphere.VcManagerBase,SimpleAsyncTaskExecutor-1] Failed (vim.fault.InvalidLogin) {
faultCause = null,
faultMessage = null
}
- You see messages similar to the following in the /var/log/vmware/sso/vmware-identity-sts.log file on the PSC VM:
[2019-04-29T19:54:06.983Z tomcat-http--8 vsphere.local db41e81c-####-####-####-#########1a WARN com.vmware.identity.idm.server.provider.vmwdirectory.VMwareDirectoryProvider] The user is SRP-enabled and failed to authenticate.
[2019-04-29T19:54:06.983Z tomcat-http--8 vsphere.local db41e81c-####-####-####-#########1a ERROR com.vmware.identity.idm.server.IdentityManager] Failed to authenticate principal [[email protected]] for tenant [vsphere.local]
Caused by: com.vmware.identity.interop.ldap.InvalidCredentialsLdapException: Invalid credentials
Note: Symptoms and log entries above are examples only. Dates, timestamps and names will vary across customer environments.