Deployment of a vRealize product in VMware Cloud Foundation fails when another vRealize product is not successfully installed

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:

• Deployment of one vRealize product in VMware Cloud Foundation fails
• On the System Status > Workflows page, you see a failed vRealize workflow (Bringup Deploy vRA or Bringup Deploy vROps). Expanding the workflow reveals that the DeployPlrEdge task is either failed or not started yet.
• On the Settings > vRealize page, you see that either vRealize Automation or vRealize Operations is in a Failed state.

Environment

VMware Cloud Foundation 2.3.x

Resolution

This is a known issue affecting VMware Cloud Foundation 2.3.1 and higher. There is currently no resolution.

Workaround:
To work around this issue, click the Retry link on the first failed vRealize product. If the deployment finishes successfully or fails past the DeployPlrEdge task, the desired vRealize deployment can be attempted. If the DeployPlrEdge task on the original vRealize deployment is ultimately in a failed state, the Uninstall link should be clicked to remove the failed vRealize deployment and the desired vRealize deployment can be attempted.

Additional Information

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