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Article ID: 316857
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Updated On:
Environment
VMware Cloud Foundation 2.x
Cause
This issue occurs because the platform service controllers in each VMware Cloud Foundation installation will have the same short name, regardless of the domain suffix configured. When a platform service controller is joined to the Active Directory by machine account, the operation only uses the short name, resulting in duplicate machine accounts being created in Active Directory. Active Directory will remove one of the duplicate account and Active Directory authentication attempts against that platform service controller will fail.