VMware Cloud Foundation password rotation workflow is stuck at 97%

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:

• During a password rotation the task stalls on 97% and does not complete.
• Skipping a failed step during a password rotation results in the workflow being stuck at 97%

Environment

VMware Cloud Foundation 2.x

Resolution

This is a known issue affecting VMware Cloud Foundation. There is currently no resolution.

Workaround:
To workaround this issue, implement the following steps:

1. Connect to the SDDC Manager Controller VM using SSH and log in using the root username and password.
2. Run the following commands:

/home/vrack/bin/vrm-rest setup-dev-mode
/home/vrack/bin/list-password-workflows
/home/vrack/bin/delete-password-workflow --id <latest_ID_from_output_from_previous_command>
/home/vrack/bin/list-password-workflows (Verify that workflow was removed )
/home/vrack/bin/vrm-rest clean-dev-mode

Note: After completing the previous steps, the stuck password rotation workflow will no longer appear and you will be able to perform a new one if needed. 

Additional Information

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