[VMC on AWS] VMC vCenter gets inaccessible with ICMP after Phase 1 of an SDDC 1.12 upgrade maintenance
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[VMC on AWS] VMC vCenter gets inaccessible with ICMP after Phase 1 of an SDDC 1.12 upgrade maintenance

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Article ID: 316698

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Updated On:

Products

VMware Cloud on AWS

Issue/Introduction

This article provides information on the problem that VMC vCenter gets inaccessible with ICMP after an SDDC 1.12 upgrade maintenance.

Symptoms:
  • VMC vCenter gets inaccessible with ICMP after Phase 1 of an SDDC 1.12 upgrade maintenance.
  • VMC vCenter can be still accessible with HTTPS using vSphere Client.


Resolution

This issue gets fixed when Phase 3 maintenance is completed. This problem is going to be fixed in the future SDDC release.

Workaround:
There is no workaround.
VMC vCenter can be accessible with HTTPS using vSphere Client. Please consider stopping ping to VMC vCenter temporarily until Phase 3 maintenance is completed if your monitoring system uses ICMP monitoring.


Additional Information

SDDC Upgrades and Maintenance