[VMC] SDDC in a "Failed" state
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[VMC] SDDC in a "Failed" state

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Article ID: 316696

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Updated On:

Products

VMware Cloud on AWS

Issue/Introduction

SDDC is unable to be deployed, deleted, or modified due to being in a "Failed" state in the cloud console: 

Environment

VMC on AWS

Cause

This issue can be caused by multiple reasons. 

Resolution

  • Open a ticket with the VMC on AWS Global Support team to have this issue resolved. 
  • Include the following when opening these types of tickets:
    • Organization ID 
    • Date and time the error occurred. 
    • Task being attempted (deployment, redeployment, deletion, etc.)
    • If possible, collect and include a HAR Log file with the ticket.