This article provides information on what conditions define the language of email notification.
Symptoms: VMware periodically sends notifications to keep you informed of upcoming maintenance and other events that impact your VMware Cloud on AWS service. For events such as customer-specific outages, upgrades, and maintenance, VMware also sends email notifications to all organization owners and organization members.
The language of email notification will be defined by some conditions.
Resolution
The language of email notification will be defined by the following conditions:
Language setting in your VMC Console
Translation for completion of notification email template
Our notification system synchronizes with the language setting of the user and sends the email notification in the selected language if the email template has been translated.
It may take several weeks to translate the new email template. If the translation is not complete, the system will send the email notification in English.