HCX Service Mesh creation fails: Error "Service Insertion config not found, while configuring logical switches!"

Products

• VMware Cloud on AWS

Issue/Introduction

Creating HCX Service Mesh with VMware Cloud on AWS SDDC fails with the following error.

"Service Insertion config not found, while configuring logical switches!"

Resolution

1. Edit your Service Mesh and check the setting for "Destination Site Network Profile(s)" in the section "Advanced Configuration - Override Uplink Network profiles (Optional)".
2. You need to select the proper Network Profile here depending on how your system connects to the VMware Cloud on AWS SDDC side.
   • Select "externalNetwork" if you use the internet
     OR
   • Select "directConnectNetwork*" (* should be a number) if you use the AWS Direct Connect to connect your on-prem system and VMware Cloud on AWS SDDC.