HCX Bulk migration fails with the error: "The mac address of the VM belongs to the reserved mac range, retain mac is not supported for such vms"

Products

• VMware HCX

Issue/Introduction

Bulk migration with Retain MAC policy fails with the following error

One or more VMs have errors, cannot proceed with migration.
You may retry validation after fixing the issues.
The mac address of the VM belongs to the reserved mac range, retain mac is not supported for such vms

Environment

VMware HCX

Cause

This error is shown when the source VM is using a VMware reserved MAC address

Resolution

To prevent this issue, please re-generate a new MAC address which is not included in the VMware reserved MAC address range.

• Go to vSphere Client > Inventory > VM > Edit Settings... > Network adapter > MAC Address
• Change MAC address manually with Manual or automatically with Automatic

Additional Information

See the following articles for more information on this topic

Attempt to Power On a Virtual Machine Fails Due to a MAC Address Conflict

How to set a Static MAC Address to a Virtual Machine

Details on Retain MAC