[VMC on AWS] The datastore selection screen is not displayed when deploying vCenter Cloud Gateway Appliance
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[VMC on AWS] The datastore selection screen is not displayed when deploying vCenter Cloud Gateway Appliance

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Article ID: 316679

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Updated On:

Products

VMware Cloud on AWS

Issue/Introduction

When deploying vCenter Cloud Gateway Appliance in the on-prem environment due to Hybrid Linked Mode configuration, the datastore selection screen does not appear as below.

image.png

Resolution

This issue may occur due to a cache problem with the graphical installer of vCenter Cloud Gateway Appliance.
Please delete all the files and folders created under the following "
vcsa-ui-installer" folder and check the improvement of the phenomenon.

・(Windows)
C:\Users\<user name>\AppData\Roaming\vcsa-ui-installer

Additional Information

Install the vCenter Cloud Gateway Appliance from the Graphical Installer