Installing VMware vCenter Converter Standalone fails with the error: Insufficient permissions to connect to IP_Address
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Installing VMware vCenter Converter Standalone fails with the error: Insufficient permissions to connect to IP_Address

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Article ID: 316578

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Cannot install VMware vCenter Converter Standalone
  • Installing vCenter Converter Standalone fails
  • You see the error:

    Insufficient permissions to connect to IP_Address
     
  • The source machine is running Windows 2008, Windows Vista, or Windows 7


Environment

VMware vCenter Converter Standalone 4.0.x
VMware vCenter Converter Standalone 4.3.x

Cause

This issue occurs if User Account Control (UAC) is enabled while you are trying to install the Converter Standalone Agent on the source machine.

Resolution

To resolve this issue, log in to the Windows machine as the local administrator and disable UAC.

To disable UAC on Windows Vista or Windows 2008:
 
  1. Open Control Panel.
  2. Click User Accounts.
  3. In User Accounts window, click User Accounts.
  4. In the User Accounts tasks window, click Turn User Account Control on or off. If UAC is configured, you see a message.
  5. Click Continue.
  6. Deselect the Use User Account Control (UAC) to help protect your computer option and then click OK.
  7. Restart the system for the changes to take effect.
To disable UAC on Windows 7 or Windows 2008 R2:
 
  1. Open Control Panel.
  2. Click User Accounts.
  3. In the User Accounts window, click User Accounts.
  4. In the User Accounts tasks window, click Change User Account Control settings.
  5. Drag the slider in the next window to Never notify.
  6. Restart the system for changes to take effect.
To disable UAC on Windows 10 follow the below steps:
  1. Type control panel in the search bar of Windows 10 and click this app in the result to open it.
  2. Go to User Accounts > Change User Account Control settings.
  3. Drag the slider control to Never notify
  4. Click OK to apply the change.
If after disabling UAC and the issue is still present, perform the following:
  1. Run gpedit.msc
  2. Computer Configuration
  3. Windows Settings
  4. Security Settings
  5. Local Policies
  6. Security Option
  7. Network Access:Ssharing and security model for local accounts
  8. Change setting to "Classic - local users authenticate as themselves." 


Additional Information

安装 VMware vCenter Converter Standalone 失败并出现错误:权限不足,无法连接到 IP_Address