The Pre-upgrade check result provides recommended resolution steps based on each warning and/or error that may come up during the vCenter Server upgrade.
In parallel to these recommended resolution steps, use the
Lookup Service Doctor tool to assist on resolving the issue as well.
Warning
Duplicate service registrations of the same type has been detectedExplanation: This warning indicates that a duplicate data for one or more services within the vCenter Server has been detected. There should be no duplication of data within the SSO database. Unless corrected, the upgrade to vCenter Server 7.0 Update 1 and later may fail.
For more information, see
"Duplicate service registrations of the same type has been detected" warning during Pre-upgrade check (81867).
Certificate related Warnings or Errors
- Certificate specified for SSL Trust has expired
- Certificate specified for SSL Trust is not yet valid
- Certificate specified for SSL Trust cannot be parsed
- SSL Trust certificate does not match the current MACHINE_SSL_CERT for one of the service registrations
Explanation: These errors indicate that one or more services within vCenter Server has failed SSL certificate validation. Unless corrected, the upgrade to vCenter 7.0 Update 1 and later may fail.
To resolve this issue, replace the SSL certificate with a valid certificate. Use the Lookup Service Doctor Tool using the
--trustfix option to correct SSL certificate issues.
Note: For this message: “
SSL Trust certificate does not match the current MACHINE_SSL_CERT for one of the service registrations”, if the upgrade still reports this message after running the lsdoctor tool with the
--trustfix option, this means that this is a false-positive and you can safely ignore this warning and continue with the upgrade.
Also, see:
Other Warnings or Errors
- A legacy service registrations for SSO service has been found to still use Port 7444
- A stale service registration has been found to be using Solution User configuration from vCenter 5.5
- A functional service registration has been found to be using Solution User configuration from vCenter 5.5
Explanation: These errors indicate that one or more legacy services within vCenter Server is using a Solution User that has been configured for vCenter Server 5.5.x. A legacy service is a service that has been migrated from vCenter 6.0 or earlier. Unless corrected, the upgrade to vCenter 7.0 Update 1 and later may fail.
To resolve this issue, correct the service registration and Solution User associated with these legacy services. Use the Lookup Service Doctor Tool using the
--stalefix option to correct stale configurations left over from a system upgraded from vCenter Server 5.x.