This article will help to recreate the vCenter Server Machine account on a failed Convergence environment
Symptoms:
[YYYY-MM-DDTHH:MM:SS].456363+00:00 err vmdird t@###############: VmDirSRPGetIdentityData ([email protected]) failed, (9611)
[YYYY-MM-DDTHH:MM:SS].456744+00:00 err vmdird t@###############: VmDirSRPGetIdentityData ([email protected]) failed, (9611)
[YYYY-MM-DDTHH:MM:SS].457011+00:00 err vmdird t@###############: SASLSessionStart: sasl error (-20)(SASL(-13): user not found: no secret in database)
[YYYY-MM-DDTHH:MM:SS].457268+00:00 err vmdird t@###############: VmDirSendLdapResult: Request (Bind), Error (49), Message ((49)(SASL start failed.)), (0) socket (###.###.#.##)
[YYYY-MM-DDTHH:MM:SS].457582+00:00 err vmdird t@###############: Bind Request Failed (192.168.0.71) error 49: Protocol version: 3, Bind DN: "", Method: SASL
[YYYY-MM-DDTHH:MM:SS].466907+00:00 err vmdird t@###############: VmDirSRPGetIdentityData ([email protected]) failed, (9611)
[YYYY-MM-DDTHH:MM:SS].467344+00:00 err vmdird t@###############: VmDirSRPGetIdentityData ([email protected]) failed, (9611)
[YYYY-MM-DDTHH:MM:SS].467596+00:00 err vmdird t@###############: SASLSessionStart: sasl error (-20)(SASL(-13): user not found: no secret in database)
[YYYY-MM-DDTHH:MM:SS].467823+00:00 err vmdird t@###############: VmDirSendLdapResult: Request (Bind), Error (49), Message ((49)(SASL start failed.)), (0) socket (###.###.#.##)
NOTE: Please take offline (powered off) snapshots of all PSC's and VC's before attempting. This is standard best practice before making any manual changes to the PSC VMDIR database.
chmod +x recreate_machine.sh
Administrator@<sso.domain>
password. If you encounter any issues during the script execution, contact Broadcom Support.
Impact/Risks:
The article assumes you have taken powered off snapshots of all the vCenter Servers in ELM prior to attempting the fix (per the instructions set forth in the resolution section of this article). Should something go wrong, you will have to restore to the snapshots taken before the attempted fix.