Windows Event Viewer shows the desktop Windows process manager has exited.
Environment
VMware vSphere ESXi 7.x VMware vSphere ESXi 8.x
Cause
The win32 kernel is blocked during a session switch waiting on an HID device (Human Interface Devices (HID) - Windows drivers) to be cleaned up.
Resolution
The code has been rewritten entirely in Server 2019 and newer versions. Please upgrade to WS2019 or later. If the issue is seen in more recent versions of Windows, contact Microsoft support.