NFA is not showing graphs
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NFA is not showing graphs

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Article ID: 31639

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

We have installed NFA on a windows machine and integrated with CA PC as a data source.
We enabled netflow on our router and we are able to see the data coming in NFA. 

But we are not able to view the graphs and it looks like we are missing few images.  We tried it in Firefox, IE, Chrome. All browsers are behaving the same. We would like to see the netflow graphs.

Just shows broken icon or red x.

 

Environment

All Windows server environments

 

Cause

Permissions issue

Resolution

  1. First verify that all the correct Roles and Features and correct .NET are installed.
  2. Add user "Everyone" with Full permissions to the <InstallDrive/Path>\REPORTER\NetQoS.ReporterAnalyzer.WebSite folder.

This should allow the graphs to show up normally.