SDDC Manager Add host operation fails in the "Validate Compute Manager Status of the Domain in NSX" task

Products

• VMware Cloud Foundation

Issue/Introduction

This issue can be hit once the Add Host operation is triggered post-vCenter certificate replacement via VCF certificate workflow, This article provides workaround to users.

Symptoms:
Post vCenter certificate rotation, ADD Host operation in SDDC Manager is failing with in Validate Compute Manager Status of the Domain in NSX Sub-Task
ERROR:
[c.v.v.c.f.p.n.a.ValidateComputeManagerStatusAction,dm-exec-3] Compute manager vcenter-1.rainpole.local status is not UP in NSX manager <NSX_FQDN>, Status returned is false
 333364 2023-10-11T21:33:02.864+0000 ERROR [vcf_dm,81d5695e145a6096,30d5] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-3] [F0BPLJ] COMPUTE_MANAGER_STATUS_IS_NOT_UP Status for the Compute manager <vCenter-FQDN> is not UP in the NSX manager <NSX_FQDN>
  com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Status for the Compute manager <vCenter-FQDN> is not UP in the NSX manager <NSX_FQDN>
          at com.vmware.vcf.common.fsm.plugins.nsxt.action.ValidateComputeManagerStatusAction.execute(ValidateComputeManagerStatusAction.java:100)
          at com.vmware.vcf.common.fsm.plugins.nsxt.action.ValidateComputeManagerStatusAction.execute(ValidateComputeManagerStatusAction.java:34)
          at com.vmware.evo.sddc.orchestrator.platform.action.FsmActionState.invoke(FsmActionState.java:62)
          at com.vmware.evo.sddc.orchestrator.platform.action.FsmActionPlugin.invoke(FsmActionPlugin.java:159)
          at com.vmware.evo.sddc.orchestrator.platform.action.FsmActionPlugin.invoke(FsmActionPlugin.java:144)

Environment

VMware Cloud Foundation 4.x
VMware Cloud foundation 5.x
Vmware Cloud Foundation 5.1

Cause

vCenter->NSXT re trust has failed and compute manager status is showing "COMPUTE_MANAGER_STATUS_IS_NOT_UP" inside NSX nodes.

Resolution

VMware is aware of this issue and working to resolve this in a future release.

Workaround:

Please follow the workaround.

1. Login to NSX-T Manager UI
2. Navigate to SYSTEM->FABRIC->COMPUTE MANAGER
3. Select the failing compute manager and resolve the error.
4. Login to SDDC Manager UI and retry the failing workflow.