Patching ESXi host via SDDC fails at precheck and upgrade due to EMM on hosts with Zerto VM.
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Article ID: 316026
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Updated On:
Products
VMware Cloud Foundation
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Issue/Introduction
Running precheck/upgrade on environments with Zerto VMs failed at entering Maintenance Mode.
Environment
VMware Cloud Foundation 4.x
VMware Cloud Foundation 5.x
Resolution
To Workaround the precheck:
Disable the dry run precheck by running the below:
Take a snapshot of the SDDC manager VM.
SSH to SDDC Manager using vcf and elevate to root with su.
vi /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties
Add the following lines to the end of the file
lcm.nsxt.suppress.dry.run.emm.check=true
lcm.esx.suppress.dry.run.emm.check.failures=true
save and exit the file: wq!
Restart the lcm service using below command
systemctl restart lcm
For the upgrade we will need to power off the Zerto VMs.
Follow the below Zerto doc to power off the site. (Please validate with Zerto support before executing the steps in the below article)
Once the nodes are down you can proceed with the upgrade and power them back on once done.
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