Stretching SDDC Manager Management vSAN cluster in VCF on VxRail getting error: Failed to create ESXI in logical inventory
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Stretching SDDC Manager Management vSAN cluster in VCF on VxRail getting error: Failed to create ESXI in logical inventory

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Article ID: 316016

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Updated On:

Products

VMware Cloud Foundation

Issue/Introduction

SSH to VxRail manager is working from SDDC Manager

In the /var/log/vmware/vcf/domainmanager/domainmanager.log the task fails with error:
 

2023-07-25T08:40:41.032+0000 ERROR [vcf_dm,f4b9daf9077e3ce5,600c] [c.v.v.v.c.f.a.CreateAZ2EsxiInventoryAction,dm-exec-19]  Failed to create ESXI in logical inventory
org.springframework.web.client.HttpServerErrorException$InternalServerError: 500 : "{"errorCode":"VCF_RUNTIME_ERROR","arguments":[],"message":"Something went wrong. Please retry or contact
the service provider and provide the reference token.","referenceToken":"BLER2U"}"
        at org.springframework.web.client.HttpServerErrorException.create(HttpServerErrorException.java:100)
        at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:170)
        at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:122)
Caused by: org.springframework.web.client.HttpServerErrorException$InternalServerError: 500 : "{"errorCode":"VCF_RUNTIME_ERROR","arguments":[],"message":"Something went wrong. Please retry or contact the service provider and provide the reference token.","referenceToken":"BLER2U"}"
 
2023-07-25T08:40:41.001+0000 ERROR [common,0000000000000000,0000] [o.a.c.c.C.[.[.[.[dispatcherServlet],http-nio-127.0.0.1-7100-exec-3] Servlet.service() for servlet [dispatcherServlet] in context with path [] threw exception [Request processing failed; nested exception is java.lang.NullPointerException: Host management IP should not be blank] with root cause
java.lang.NullPointerException: Host management IP should not be blank
        
Stretch cluster workflow is failing in task CreateAZ2EsxiInventoryAction while making POST call for new hosts provided in the spec.
Out of the 2 Management traffic networks- Host Management and  VxRail Host discovery, host management network does not start with "Management Network-".



Cause

Environment has MANAGEMENT transport type network portgroup name which is not satisfying prefix match condition to start with either “Management Network_” or "Management Network-". As prefix is not matched so it's not assigning Management IP and as a result of that workflow is failing in later action while updating the inventory.

Resolution

VCF 4.x does not support changing the management portgroup name. The name should be reverted back to the original ensuring to has the correct prefix. 

If you need further assistance, please engage with Broadcom Support.