The Skyline Collector should be configured with a DNS server which can resolve public domain names. Follow one of the below options to do so.
Steps to update DNS Server details in the UI:
- Log into the collector VAMI page at https:/SkylineIPorFQDN:5480 using root credentials
Note: Replace SkylineIPorFQDN with the IP or FQDN of your Skyline Collector appliance
- Click on the Network tab
- Update the Primary and Secondary DNS server details
- Click Save
Steps to update DNS Server details via the command line:
- Login to the Skyline Collector virtual machine over SSH or vSphere Console using root credentials
- Execute this command to launch the network command-line utility:
/opt/vmware/share/vami/vami_config_net
- Select option 4 to update the DNS Server details
Workaround:
To workaround the issue, configure the Collector appliance to resolve the web address within the hosts file:
- On a different machine, execute the command to ‘ping’ or ‘nslookup’ to capture the current IP address.
ping vcsa.vmware.com
nslookup vapp-updates.vmware.com
- Login to the Skyline Collector virtual machine using root credentials
- Using a text editor, open the/etc/hosts file
- Append the current IP address for ‘vcsa.vmware.com’ and ‘vapp-updates.vmware.com’
Note: The IP address for the webservers (vcsa.vmware.com) is changed periodically for security purposes, so this workaround will only function until the next IP change.