Bill creation fails in the vRealize Operations Tenant App for vCloud Director

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• You are unable to create bills in the vRealize Operations Tenant App for vCloud Director, and observe the error "Unable to create new native thread"

Cause

This issue occurs as the number of threads which can be created was previously restricted to 100.

Resolution

This is a known issue affecting vRealize Operations Tenant App for vCloud Director 8.6, and is resolved in version 8.6.1.

Workaround:
To workaround the issue:

1. Take a snapshot of the vRealize Operations Tenant App for vCloud Director VM through the vSphere Web Client
2. SSH to the vRealize Operations Tenant App for vCloud Director as root
3. Open /opt/vmware/va/config/common.sh using a text editor of your choice
4. Remove the line "--pids-limit 100 \" from the following methods:

• start_ui_container
• start_admin_container
• start_db_container
• start_plugin_container

5. Save the file and exit
6. Reboot the vRealize Operations Tenant App for vCloud Director appliance